Full-Time * Italy * Italian & English Bilingual Tech Support Engineer for Solar Energy account
Full TimeJob Description
Callnovo is currently seeking a Bilingual Italian-English Tech Support Engineer to join our team. This position will support our solar energy product line and is a remote, home-based opportunity.
Responsibilities:
- Provide exceptional customer service to our Italian and English-speaking customers
- Respond to customer inquiries via phone, email, and chat
- Assist customers with product information, troubleshooting, and order placement
- Work closely with our technical team to resolve customer issues
Qualifications:
- Native or near-native fluency in Italian
- Proficiency in English, with the ability to communicate effectively in a professional setting
- A background in engineering or a related technical field is preferred
- At least one year of experience in the solar energy industry or a related field
- Strong problem-solving skills and the ability to handle multiple tasks
- Excellent communication and interpersonal skills
- Comfortable working remotely and have a reliable internet connection
Why Join Us?
- Stable project with long-term potential
- Work from home – no commute!
- Be part of a global, diverse team
If you are a motivated individual with a technical background and are fluent in Italian and English, we would love to hear from you. This is an exciting opportunity to join a dynamic team and make a significant impact in the renewable energy sector.