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Callnovo was established in Toronto, Canada in 2004 and is headquartered in Canada and China. Callnovo has grown into a leading outsourced contact center (call center) service provider, focusing on global multilingual customer service and technical support. We provide contact center outsourcing operations and omni-channel contact center and CRM technology solutions in 200+ languages.
Callnovo has more than 1,500 customer service representatives worldwide and currently provides services to top international brand customers.
Global service languages
Customer Relationship Management System
Overseas native-speaking customer service representatives
Make Recruiting Your Competitive Advantage
Founded in Toronto, Canada
Partnered with Bell Canada, Rogers, Star Choice, and Coface Group
Established the first China Operations Center in Yueyang, Hunan
Established the first Operations Center in Guangzhou, China
Partnered with Remax 2000 Realty, CBS Media Ventures, and Handan Pharmaceutical
Established the first Philippines Operations Center
Developed the 1st generation of Callnovo’s Cloud-based SaaS CRM and Communications Platform
Partnered with the US Embassy’s Customer Service Hotline for 54 countries, British Lycal Mobile, Ukraine Airlines, etc.
Established the South-east Asia Operations Center (Indonesia, Thailand, Vietnam, Malaysia, Cambodia)
Partnered with Panasonic Avionics, iTutor Group, Dow Jones & Company, VidaXL, LV Group, etc.
Established the first Operations Center in Bolivia, South America
Partnered with Bolivia Electric, TPLink, Auto Tiger Canada, Groupon US, etc.
Established the Operations Center in South Korea
Partnered with OFO, Breo, Zosi, Lifease, Akorbi, etc.
Established the first Operations Center in Africa
Opening the Eastern Europe Operations Center
Launched a Global Multilingual Customer Service Talent Assessment & Recruitment HR Center focused on empowering Chinese Brands
Partnered with Mindray, SF-Express, Zlong Game, Liugong Group, Yutong, Solaxpower, Wukong EDU, etc.
Opening of the Headquarters in China – Yueyang Kenuo Haifu Information & Technology Co. Ltd.
Established a Global Customer Service CRM Platform & Communications Technology R&D Team
Partnered with the Canadian Embassy, AXA, Tencent Interactive Entertainment, Orfeld, HongMall, Meorient, Sdental, etc.
Established the first Operations Center in Central America
Launched the 2nd generation of Callnovo’s Cloud-based SaaS CRM and Communications Platform
Partnered with Xgimi, IBaby Lab, Ezviz Life, BGI Group, Hofan Group, etc.
Established the 2nd Operations Center in Africa
Opening of the 3rd Philippines Operations Center
Established a professional GDPR Data Privacy Inspection team
Partnered with UniExpress, Patpat, Ruijie Networks, Emeet, EXP Realty, Geekvape, Nreal, Goodyard, etc.
Established the 2nd Operations Center in Bolivia, South America
Launched the 3rd generation of Callnovo’s Cloud-based SaaS CRM and Communication Platform
Partnered with Avalara, TeachMint, StreetCorner, Aosom, Sunell, Changhong, Wanderly, Rockspace, etc.
Make Recruiting Your Competitive Advantage
