Full-Time * Europe Based * German & English Bilingual Customer Service position for Software Account
Full TimeJob Description
We are excited to announce a new opportunity at our company for a Bilingual English-German Customer Service Representative. We are looking for a dedicated and enthusiastic individual to join our team on a full-time basis.
Responsibilities:
- Providing multi-channel support, including email, live chat, and phone calls.
- Working a set schedule of 9 hours per day, 5 days per week.
- Serving a software company, so some technical support experience is preferred.
Requirements:
- Fluency in English.
- Proficiency in German (B2 level or above).
- Due to internet restrictions, we are specifically looking for candidates outside of Egypt
- Ability to work from home.
- At least one year of online customer service experience