English Customer Service Agent for Agricultural Planting Account * Remote Opportunity

Full Time

Job Description

Callnovo is seeking a full-time Remote English Customer Support Specialist with a background in agriculture or indoor planting. This position is responsible for providing top-tier customer support to our American clientele.

Responsibilities:

  • Provide exceptional customer service via phone, email, and chat.
  • Answer customer inquiries about indoor planting and general agricultural practices.
  • Guide customers through the planting process and provide expert advice.
  • Resolve customer issues effectively and efficiently.
  • Maintain accurate records of customer interactions and transactions.

Requirements:

  • Bachelor’s degree in Agriculture (Planting related) or related field, or at least 1 year of relevant planting experience (indoor planting experience preferred).
  • Fluent in English with excellent verbal communication skills.
  • Ability to provide voice support services.
  • Strong problem-solving skills and the ability to handle difficult customer situations with patience and professionalism.
  • Comfortable working remotely and have a reliable internet connection.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Must be able to work in the US time zones.

What we offer:

  • Competitive salary
  • Work from the comfort of your own home.
  • Opportunities for growth and advancement within the company.
  • A supportive and inclusive work environment.

If you have a passion for plants and a knack for customer service, we would love to hear from you. Apply today to join our team!