Bilingual Hindi/English Virtual Assistant for Medical Equipment account

Full Time

Job Description

Are you fluent in both English and Hindi? Do you have experience in customer service and sales? We are currently seeking a full-time Bilingual Virtual Assistant to join our team and support a leading medical equipment company.

Work Schedule:

Monday to Friday, 9:00 AM to 6:00 PM (IST), with a 1-hour unpaid lunch break

Location: Remote

Job Responsibilities:

  • Handle inbound customer service inquiries in a professional and timely manner
  • Conduct outbound customer satisfaction surveys over the phone
  • Assist with pre-sale and upselling activities on WhatsApp
  • Create new customer accounts and update information as needed
  • Support Team Leaders with assigned tasks and projects


  • Fluent in English and Hindi (spoken and written)
  • At least 2 years of experience in customer service or virtual assistant
  • With sales experience is an advantage
  • Excellent communication skills and phone etiquette
  • Ability to work independently and manage time effectively
  • Home office setup with reliable internet connection

This is a long-term and stable project with the opportunity to work from the comfort of your own home. If you are a motivated and customer-oriented individual looking to join a dynamic team, we want to hear from you!