Remote Job * Bilingual Polish & English Customer Support Role

Full Time

Job Description

Do you have a passion for delivering top-notch customer service in the tech world? We’re hiring a dedicated Customer Service Representative for our Cloud Camera product. You’ll play a crucial role in our team, handling customer inquiries, resolving complaints via phone, managing online chats, documenting call details, updating customer records, and ensuring service level objectives are met.

Job Details

  • Location: Remote
  • Working Hours: 9 am to 5 pm Poland Time, Monday to Friday 

 

  • Requirements
  • To be fluent in both Polish & English
  • We are looking for candidate with Minimum of 2 year experience as an online customer support representative
  • Stable internet connection, access to Windows operating system.
  • The Ideal candidate to be a quick learner with strong problem-solving skills.
  • If you have a technical background or experience, that is a bonus for us

Perks

  • Work from the comfort of your home.
  • Long-term stable project with a reputable client.

If you meet the requirements and are excited about the opportunity to work in a dynamic and supportive environment, we would love to hear from you! Apply now and be part of our team dedicated to delivering top-notch customer service in the tech industry.

Frequently Asked Questions

1. Is this a remote position?

Yes, this position supports work-from-home arrangements.

2. How long is the project duration?

This is a long-term project with stability and growth opportunities.