Remote – Female English Customer Service Representative for Beauty Product

Full Time

Job Description

Callnovo is seeking a passionate and communicative Female English Customer Service Representative to deliver an exceptional customer service experience to our beauty products clients. This position is open to work from home candidates. If you have fluent spoken and written English, enjoy interacting with people, and passion for Beauty product, we look forward to your application!

Responsibilities:

  1. Provide prompt and courteous customer service in English to ensure a positive customer experience.
  2. Respond to customer inquiries and provide accurate information about products, services, and policies.
  3. Resolve customer complaints and issues in a timely and effective manner, escalating complex cases when necessary.
  4. Process customer orders, returns, and exchanges accurately and efficiently.
  5. Maintain customer records and update relevant brand information.
  6. Collaborate with cross-functional teams to address customer concerns and improve overall customer satisfaction.

Requirements:

  • Female candidates only
  • Fluent and standard spoken English
  • Exceptional customer service skills
  • 1-2 years of customer service experience
  • Strong ability to learn

Work Hours:

  • Friday: 8 am to 4 pm
  • Saturday & Sunday: 4:30 am to 12:30 pm
  • Monday & Tuesday: 11:30 am to 7:30 pm
  • Base on Pacific Standard Time
 
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