Remote English Customer Service Representative

Full Time

Job Description

Position: Remote English Customer Service Representative

Company: Callnovo Inc

Location: Remote

Job Description:

  1. Answering customer inquiries via phone, addressing questions promptly, and handling missed calls.
  2. Managing online chats and providing timely responses to customer queries.
  3. Completing a set number of email responses daily.
  4. Collecting and reporting customer feedback and complaints to help optimize products and processes.
  5. Learning product knowledge and completing other tasks assigned by supervisors.

Requirements:

  1. Associate degree or higher.
  2. Fluency in English.
  3. At least six months of customer service experience.
  4. Strong communication skills and reliability.

Working Hours:

  • Time Zone: PST (Los Angeles)
  • Schedule: Monday to Friday, 9 AM – 6 PM
  • Break: 45-60 minutes (unpaid)

If you are a proactive and customer-focused individual, we would love to hear from you!

How to Apply:

Please submit your resume and a cover letter detailing your experience and why you would be a great fit for this role.

 
Required 'Candidate' login to applying this job. Click here to logout And try again
 
 

Apply for this Job

  • Drop a resume file or click to upload.
    To upload file size is (Max 5Mb) and allowed file types are (.doc, .docx, .pdf)
    or
    Upload Resume

  • By clicking checkbox, you agree to our Terms and Conditions and Privacy Policy

 

Answers

 

Account Activation

Before you can login, you must activate your account with the code sent to your email address. If you did not receive this email, please check your junk/spam folder. Click here to resend the activation email. If you entered an incorrect email address, you will need to re-register with the correct email address.