Remote Bilingual English-French Customer Service Representative – Logistics Project

Full Time

Job Description

Job Title: Remote Bilingual English-French Customer Service Representative – Logistics Project

Company: Callnovo Inc

Location: Remote

Work Hours:

  • Mountain Time 10 AM-6 PM, Monday to Saturday or Mountain time 8AM-4PM, Monday to Saturday (which converts to Morocco Time 5 PM-1 AM, Monday to Saturday or 3PM-11PM, Monday to Saturday)

Responsibilities:

  • Provide outstanding customer service
  • Answer telephone calls and handle email inquiries
  • Manage a workload of 65-80 calls per day, with increased volume during peak seasons (or 200 tickets per day)

Requirements:

  • Fluent in English and French
  • Experience in the logistics industry is preferred
  • Proven customer service experience
  • Strong French speaking skills
  • Strong learning ability
  • Experience with express companies is an advantage

Why Join Us?

  • Work from the comfort of your home
  • Be part of a dynamic international team
  • Opportunity to grow and develop your skills in the logistics sector

If you are passionate about customer service and meet the above requirements, we would love to hear from you!

How to Apply:
Please submit your resume and a brief cover letter detailing your relevant experience.

 
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