Online Customer Support Specialist (English & Japanese) | Callnovo Security Camera Project

Full Time

Job Description

We are actively seeking a dedicated individual to join our team as an Online Customer Support Specialist for the Callnovo Security Camera Project. This remote position offers long-term stability within a vibrant work environment.

Key Responsibilities:

  • Provide efficient customer support services in English and Japanese via multiple channels, including phone calls, live chat, email & ticket.
  • Showcase exceptional multitasking skills for handling diverse customer inquiries.
  • Prioritize meeting Key Performance Indicators (KPIs) to boost operational efficiency.

Requirements:

  • Native-level proficiency in Japanese is a must.
  • At least 1 years of online customer service experience
  • Ability to work during standard Japanese business hours, Monday to Friday, 9:00 AM to 5:00 PM.

If you are a proactive team player passionate about delivering top-notch customer service, we encourage you to apply for this rewarding position. Become a vital part of our team in delivering unparalleled support to our esteemed clients.

 
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