German & English bilingual Customer Service agent for Ecommerce account
Full TimeJob Description
We are looking for an Experience Customer Service Agent for some of our eCommerce account, who have German/English Bilingual language abilities.
— Competitive hourly rate with a daily paid 45 mins lunchtime & bio-break time
— At least 1 year of Customer Service experience, with eCommerce experience will be highly preferred
— Fluent German & English language abilities
— Have a high degree of empathy, patience and resourcefulness
— Able to follow processes and instructions
— Good knowledge of a PC in Windows environment
— Be always ready to put the customer first and be passionate about helping others
Job Duties:
— Answering questions and solving issues regarding the customer’s purchase
— Managing customer accounts
More Information:
— We will provide CRM & softphone system access
— A good Computer, Reliable internet access, and also a quiet work environment required
— Work from the comfort of your own home
— Callnovo’s friendly management team and the service client will provide the necessary training to get you onboard
Work Shift Hours: 9:00 AM to 6:00 PM Central European Time (Monday – Friday).