English Customer Service Representative

Full Time

Job Description

Job Title: English Customer Service Representative

Responsibilities:

  • Communicate with customers via phone, email, and online chat to provide excellent customer service.
  • Handle customer inquiries, complaints, and return requests efficiently.
  • Maintain and build strong customer relationships to ensure satisfaction.
  • Assist in resolving issues related to e-commerce platforms.
  • Collaborate with team members to improve service processes.

Requirements:

  • Fluent in English with excellent written and verbal communication skills.
  • 1-2 years of customer service experience.
  • Experience working with e-commerce platforms.
  • Strong problem-solving skills and ability to work well in a team.
  • Ability to manage time effectively and prioritize tasks.

Working Hours:

  • Flexible schedule based on business needs.

Location:

  • Remote work.