English Customer Service Representative
Full TimeJob Description
Job Title: English Customer Service Representative
Responsibilities:
- Communicate with customers via phone, email, and online chat to provide excellent customer service.
- Handle customer inquiries, complaints, and return requests efficiently.
- Maintain and build strong customer relationships to ensure satisfaction.
- Assist in resolving issues related to e-commerce platforms.
- Collaborate with team members to improve service processes.
Requirements:
- Fluent in English with excellent written and verbal communication skills.
- 1-2 years of customer service experience.
- Experience working with e-commerce platforms.
- Strong problem-solving skills and ability to work well in a team.
- Ability to manage time effectively and prioritize tasks.
Working Hours:
- Flexible schedule based on business needs.
Location:
- Remote work.