English Customer Service Representative

Job Title: English Customer Service Representative

Company: Callnovo Inc

Location: Remote

Working shift: Monday to Friday, 9:30 AM to 6:30 PM PST , with a 1-hour break(No pay for lunch break). Working hours converted to Philippine time are 12:30 AM to 9:30 AM.

Job Requirements:

• Education: Associate degree or higher.
• Language Skills: Fluent in English.
• Experience: At least 2 years of sales experience.
• Skills: Strong communication skills and stability.
• Technical Skills: Familiarity with social media platforms.

Job Responsibilities:

• Contact and establish relationships with KOLs, KOCs, and influencers on platforms like TikTok, YouTube, and Instagram.
• Coordinate with influencers for product evaluations, brand promotions, and content creation.
• Ensure influencer collaborations align with brand image and promote sales conversion.
• Manage collaborations with PR agencies to secure media exposure for the brand and products.
• Connect with evaluation agencies in mother and baby care and consumer electronics to obtain product evaluations and feedback.
• Plan and execute offline product selection activities and participate in awards and promotions in the mother and baby care sector.
• Oversee daily operations and content updates on platforms like Facebook, Twitter, and YouTube.
• Develop and implement social media strategies to boost fan interaction and brand awareness.
• Analyze social media effectiveness data and optimize content strategies.
• Plan and execute off-platform promotional activities to increase brand exposure and attract potential consumers.
• Collaborate with major institutions and websites in mother and baby care and consumer electronics for joint marketing efforts.

How to Apply:

If you meet the qualifications and are excited about this opportunity, please submit your resume and a cover letter detailing your relevant experience.