Bilingual French/English Customer Service Representative – Remote Position

Full Time

Job Description

Callnovo is excited to announce an opening for Bilingual Customer Service Representatives who are fluent in English and French. This remote position will provide support for an eCommerce account for Power Bank products. This position accepts home-based candidates.

Key Responsibilities:

  1. Provide exceptional customer service across multiple channels – phone, email, live chat, and social media.
  2. Troubleshoot and resolve technical issues related to the products.
  3. Maintain accurate records of customer interactions within our CRM system.
  4. Work collaboratively with other team members to improve overall customer satisfaction.

Qualifications:

  1. Fluent in both English & French.
  2. At least two years of online customer service experience.
  3. Familiarity with CRM systems is required.
  4. Experience in technical troubleshooting and e-commerce is preferred.
  5. Must have a reliable home office setup with a stable internet connection.

Work Schedule:

The initial schedule will be Monday to Friday, 9 am to 6 pm French Time

If you are a passionate customer service professional who enjoys solving problems and improving customer experiences, we would love to hear from you. Join our team and grow your career with Callnovo, all while working from home.

 
Required 'Candidate' login to applying this job. Click here to logout And try again
 
 

Apply for this Job

  • Drop a resume file or click to upload.
    To upload file size is (Max 5Mb) and allowed file types are (.doc, .docx, .pdf)
    or
    Upload Resume

  • By clicking checkbox, you agree to our Terms and Conditions and Privacy Policy

 

Answers

 

Account Activation

Before you can login, you must activate your account with the code sent to your email address. If you did not receive this email, please check your junk/spam folder. Click here to resend the activation email. If you entered an incorrect email address, you will need to re-register with the correct email address.