Bilingual Customer Service Representative (English/Spanish) – Home Care Project

Full Time

Job Description

Job Title: Bilingual Customer Service Representative (English/Spanish) – Home Care Project

Location: Remote

Company: Callnovo Inc.

Callnovo is a global leader in providing exceptional customer service solutions. We are currently seeking a dedicated and skilled Bilingual Customer Service Representative for our Home Care Project.

 

Responsibilities:
– Provide exceptional customer support in both English and Spanish.
– Handle inquiries and resolve issues related to home care services.
– Maintain accurate records of customer interactions.
– Collaborate with team members to improve customer service processes.
– Stay updated on product knowledge and industry trends.

Requirements:
– Fluency in English and Spanish (both written and spoken).
– 1-2 years of customer service experience.
– Strong learning and problem-solving abilities.
– Excellent communication and interpersonal skills.
– Demonstrated stability in previous roles.

Benefits:
– Competitive salary.
– Opportunity to work remotely.
– Professional development and training opportunities.
– Supportive and dynamic work environment.

 

 
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