Bilingual Customer Service Representative (English & Italian)

Full Time

Job Description

Job Title: Bilingual Customer Service Representative (English & Italian)

Company: Callnovo Inc.

Location: Remote

Working Hours: CET 9am-6pm, Monday to Friday

Key Responsibilities:

  • Deliver outstanding customer service and support in both English and Italian.
  • Handle customer inquiries and resolve issues efficiently.
  • Collaborate with team members to enhance customer satisfaction.
  • Maintain accurate records of customer interactions.

Requirements:

  • Familiarity with e-commerce after-sales service.
  • Fluent in English and Italian.
  • Excellent customer service skills.
  • Minimum of 2 years of customer service experience.
  • Strong learning ability, communication skills, and stability.
 
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