English & French Customer Service Representative

Full Time

Job Description

We’re actively seeking a detail-oriented and bilingual professional to join our team as an English & French Customer Service Representative—with a strong emphasis on technical support experience. This is a great chance to leverage your language skills and tech knowledge while delivering exceptional customer experiences!

📋 Role Basics

Job Title: English & French Customer Service Representative (With Technical Support Background)

Service Channels:  calls, live chat, and email

Working Hours: Monday to Friday, 10 AM – 7 PM (EST)

🎯 Key Requirements

To succeed in this role, you’ll need:

1.Familiarity with electronic products or AI products—prior experience in technical support for electronic devices is a major plus;

2.2 years of proven experience in customer service (experience in tech-related customer support is highly preferred);

3.Fluent communication skills in both English and French (minimum CEFR B2 level required for both languages).

🚀 How to Apply

If this role aligns with your skills, or if you know a family member/friend who’d be a great fit, please submit your application via the link below: https://app.smartsheet.com/b/form/a0d66b5f31fa41b9ac23dc5be4fe3dc2

We’re excited to review your profile and welcome a new talent to our team! Feel free to share this post with your professional network—referrals are always appreciated.

 
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