E-commerce Customer Service Representative (Lighting Products)
Full Time Part timeJob Description
Location: Remote (Egypt / Bolivia)
Position Type: Full-Time
Number of Openings: 2
Position Overview:
We are seeking two motivated E-commerce Customer Service Representatives to join our global team. In this role, you will be the frontline representative for our lighting products category, providing outstanding customer support across multiple channels. This is an excellent opportunity for customer service professionals in Egypt and Bolivia to build a career with an international e-commerce company.
Key Responsibilities:
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Handle customer inquiries via phone, email, and live chat
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Provide product information and support for lighting products
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Process orders, returns, and exchanges efficiently
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Resolve customer concerns with professionalism and empathy
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Maintain accurate customer interaction records
Qualifications:
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College degree or higher education
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Fluent English communication skills (both written and spoken)
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Minimum 1 year of customer service experience
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Excellent communication skills and reliable work history
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Must be based in Egypt or Bolivia
Work Schedule:
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Monday to Friday, 9:00 AM – 6:00 PM EST
We Offer:
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Remote work opportunity
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Stable daytime schedule
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International work environment
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Career growth opportunities
How to Apply:
If you meet these qualifications and are excited about this opportunity, we encourage you to apply using the link below. Applications from both Egypt and Bolivia are welcome.